Department of Industry & Science

Department of Industry & Science

Streamlined access to business programmes and services

The single business service is putting the needs of Australian businesses first by simplifying and streamlining access to information and advice. Announced as part of the 2014-15 Budget, the initiative recognises that in the past, businesses have struggled to access government services and navigate the wealth of government information available to find what they need or who to talk to.

Single business service addresses this. Delivered through an improved including a 13 28 46 contact centre and AusIndustry’s national facilitation network, the service enables businesses of all sizes to efficiently find information, services and links to government programmes. This includes insights into business improvement strategies and essential information on planning, starting and running a business as well as referrals to assistance programmes such as the R&D Tax Incentive and the Entrepreneurs’ Infrastructure Programme.

To find out more call 13 28 46 or visit

Our national AusIndustry network can also provide face-to-face guidance and information.

The R&D Tax Incentive and our customers - supporting business, supporting innovation

The R&D Tax Incentive is a generous, easy-to-access entitlement available to eligible businesses of all sizes in all industry sectors. Check out the links below to understand more about the benefits of the R&D Tax Incentive:

What makes a great business?

The new R&D Tax Incentive Snapshot and website